Support / Contact

SLA

No SLA is given on any datasets or services provided by this portal. No liability is accepted for any loss or damage suffered by any party as a result of errors in, or omissions from, the data provided.

Fair Use Policy

The data provided by this portal is for use by all under the open government licence.

Fair use applies to the download of data from this portal. In order to keep the platform usable for all, we ask that you do not download data in bulk or at high frequency, and follow polling rates as specified in the dataset documentation.

Contact

For support and incident reporting, email:

What to include in a support request

  • Dataset name
  • Time of issue (UTC)
  • A short description of the problem
  • Any relevant error messages

Accessibility issues

If you find any accessibility problem, please include:

  • The page URL
  • Assistive technology used (if applicable)
  • A short description of the barrier